Shipping policy
Shipping Policy
Every All Star Card Shop order is packed by hand and shipped from the United States. Here's exactly what to expect after you check out.
Processing time
Orders are packed and shipped within 1–2 business days of being placed. Business days are Monday through Friday, excluding US public holidays. Orders placed on a weekend or holiday begin processing on the next business day.
Shipping rates
Shipping is calculated at checkout based on your delivery address. For orders shipped within the United States:
- Economy — $4.99
- Standard — $12.00
- Free shipping on all orders over $99
Rates for destinations outside the United States are shown at checkout before payment. You will always see the exact shipping cost before you pay.
Delivery estimates
Once your order leaves us, delivery within the United States typically takes 2–5 business days depending on the service selected and your location. International delivery times vary by destination.
These are estimates, not guarantees. Transit times are set by the carrier and can be affected by weather, holidays, and carrier delays outside our control.
Tracking
You'll receive a shipping confirmation email with tracking as soon as your order is on its way. If you haven't received tracking within 3 business days of ordering, check your spam folder first, then get in touch.
Order accuracy
Please double-check your shipping address at checkout. We're not able to reroute a package once it has shipped, and we can't cover reshipping costs for packages returned to us because of an incorrect or incomplete address.
International orders
We ship to the destinations shown at checkout. Import duties, taxes, and customs fees are set by the destination country and are the responsibility of the recipient. These are not included in your order total and are not collected by us.
Lost or damaged packages
Cards are packed to travel safely, but if your order arrives damaged or tracking shows a problem, contact us within 14 days of delivery (or of the last tracking update) and we'll make it right. Photos of the packaging and contents help us resolve it faster.
Questions
Reach us through our contact page and we'll get back to you. For returns and refunds, see our Refund Policy.